Reflections
Notes from a long career.
Notes written slowly, from more than thirty-five years inside hospitals — on operations, on people, and on the work that holds an institution together.
3 reflections
- 01· 2 min read4
From a Storeroom in Amman
I did not begin in management. I began in a storeroom — and it taught me almost everything I know about running a hospital.
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The Work That Is Never Seen
On ancillary services — the maintenance, supply and housekeeping that hold a hospital up — and on making peace with invisible work.
Read this reflection - 03· 1 min read2
Why I Am Writing These Pages
A short note on what this page is, and why — after a long career of writing procedures — I have decided to write something else.
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